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New Client Discount: 15% Off Your First Three Sessions!

New Client Offer: Experience our specialist counselling services with a special discount. Book your first three sessions with us and receive a 15% discount on each session.To find out more or arrange a free consultation, please Email Us. This discount can be only be redeemed via mannual booking procedure. 

New Client Discounted Offer - Terms and Conditions

  • Eligibility
    This discount is available exclusively for new clients who have not previously booked any counselling services with Fok The Counsellor.

  • Discount
    A 15% discount is applied to the total cost of each of the first three sessions. 

  • Commitment
    To qualify for the discount, clients must commit to and pay in advance for all three sessions. Payment is due with minimum 72 hours before the first session is scheduled.

  • Non-Refundable
    Once purchased, discounted sessions are non-refundable, except as provided under the cooling-off period (see below).

  • Scheduling
    The three discounted sessions must be scheduled and completed within two months from the date of the first session. Sessions that are not used within this time frame will be forfeited.

  • Rescheduling by Therapist

  1. If the therapist must reschedule any session, an alternative date within two weeks of the original date will be offered. Should the client decline the offered alternative, the session will be considered void without the right to a refund.

  2. If the therapist’s rescheduling extends the sessions beyond the two-month period, Fok The Counsellor will accommodate this by extending the validity period to ensure all sessions can be completed.

  • Session Duration
    Each individual session lasts 50 minutes, and couple/family sessions last 65 minutes. The same booking and cancellation conditions outlined in the client contract apply.

  • Cooling-Off Period
    As per UK consumer regulations (Consumer Contracts Regulations 2013), clients are entitled to a 14-day cooling-off period from the date of purchase, during which they may cancel their package and receive a refund for any unused sessions. However, any sessions used during this period will be charged at the standard session rate, and the remaining balance will be refunded. After the 14-day cooling-off period, no refunds will be issued.

  • Extending the Period
    If any session is rescheduled by the therapist and extends beyond the two-month validity period, the period will be adjusted to allow for the completion of the final session.

  • Agreement
    Clients must agree to the client contract, privacy policy, and pass the pre-psychotherapy questionnaire before being eligible for the discount. Failure to complete these steps will render the discount invalid.

  • Right to Terminate or Refuse
    Fok The Counsellor reserves the right to terminate this promotional offer at any time without prior notice and to refuse the discount to any client at its sole discretion, without providing an explanation.

  • Non-Transferable
    This offer is non-transferable and cannot be used in conjunction with any other discounts, promotions, or offers.

  • Cancellation Policy
    The standard cancellation policy applies to all sessions booked under this promotion. Clients must provide 72 hours’ notice for cancellations or rescheduling, or the full session fee will be charged.

  • Non-Completion
    In the event a client fails to complete the three sessions within the two-month period, any unused sessions will be forfeited, and no refund or credit will be issued for the remaining sessions.

  • Legal Protections
    This offer is subject to UK consumer laws, including the Consumer Contracts (Information, Cancellation, and Additional Charges) Regulations 2013, which provide clients with a cooling-off period and additional rights. Fok The Counsellor is committed to complying with all relevant UK regulations to ensure a transparent and fair service for clients.

  • Service Agreement
    By proceeding with this discounted package, clients agree to all terms and conditions outlined here and in the general terms found in the client contract, privacy policy and on the Fok The Counsellor website. Clients are encouraged to review these terms carefully before committing.

 

If you have any questions regarding these terms or need further clarification, please do not hesitate to contact us at info@fokthecounsellor.com.

Take advantage of this limited-time offer to start your journey towards a more resilient and fulfilling life with our expert support. Book your sessions today!

Terms and Conditions are subject to change at the discretion of Fok the Counsellor.

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